Sam Mechanical Services installed a new furnace and water tank, replaced turn-offs in my basement, removed the old electric water tank, and replaced all my outside faucets. The team worked hard and long hours, staying until midnight one night to get things done. They were very professional and friendly and did a beautiful job. Everything has been working great, and I highly recommend them for any work you need to be done.
Very professional service. Everything was discussed, with price estimates provided. No surprises. The work crew was polite and efficient and treated my home with respect. I recommend SAM Mechanical and plan to continue using them for follow-up maintenance and inspections of my heating and cooling systems.
I called SAM Mechanical on very short notice when my furnace suddenly and unexpectedly stopped working. The technician came out within hours and was very friendly and knowledgeable. They replaced a part, cleaned the system, and had me back up and running quickly. I really appreciated the prompt service call to a totally new customer, and it was much appreciated!
My 28-year-old gas boiler was showing its end was near. SAM Mechanical responded like true professionals. Although being crazy busy due to the tremendous Siberian freeze in full swing, Steve committed to getting to my home at 8:30 pm to address our failing system. He gave us some options and worked with us to set up an installment plan that worked for everyone. We had a crew here bright and early during a blizzard and got in—great job to everyone at SAM Mechanical.
It’s truly a team effort at SAM Mechanical. My heat pump went out; the next day, it was 7 degrees, so we had to do something fast. The owner Steve came out because he heard of our urgency. The product is not a stock item. Everybody was saying 1-2 weeks to get a new one. He found a heat pump in Boston, drove down, and picked it up on a handshake! When was the last time you experienced that? The tech Bill came the next day (a day earlier than promised.) The service tech was outstanding; he explained everything he was doing and cleaned up. Not a scratch, dent, or mess left. It’s like they were never there. I met the support staff at the office, who were kind and respectful. I can see why this business has grown and grown. If you are looking for excellent service at a reasonable price, I suggest you call SAM Mechanical. Thank you for a great job; well done!